Guide
How to get off an FDA import alert
Updated 8 min read6 primary sources
To be removed from an FDA import alert's red list, the listed firm or its representative sends FDA a removal petition, usually by email to ImportAlerts2@fda.hhs.gov, showing that the conditions behind the listing have been resolved: how the problem happened, the corrective and preventive actions taken, and evidence such as at least five consecutive non-violative commercial shipments, a third-party audit or a reinspection. FDA decides on the totality of the evidence and publishes the removal on the alert.
Key facts
- Where to send
- ImportAlerts2@fda.hhs.gov, unless the alert's Guidance section names another office
- Standard of review
- Totality of the evidence; FDA must have confidence future entries will comply
- Typical shipment evidence
- At least 5 consecutive non-violative commercial shipments (RPM 9-8-15)
- Import Alert 99-41 (FSVP)
- Importer petitions the compliance officer named in its regulatory letter
- Published review time
- None stated on FDA's removal pages
What does FDA need to see before removing a firm from an import alert?
FDA's Regulatory Procedures Manual (RPM) section 9-8-15 sets the test: removal should be based on evidence that the conditions that gave rise to the appearance of a violation have been resolved, and that FDA has confidence future entries will comply with the FD&C Act. FDA's removal page adds that the agency considers the totality of the evidence, and that the evidence differs by violation.
| Petition element | Question it answers | Red list removal | Green list addition |
|---|---|---|---|
| Investigation | How did this problem occur in my product? | Yes | No (an analysis of whether the problem exists instead) |
| Corrective actions | What did I do to fix it? | Yes | Not listed |
| Preventive measures | What did I do so it won't happen again? | Yes | Yes |
| Evidence | How can I show the measures work? (for example 5 clean shipments or a third-party audit) | Yes | Yes |
How many clean shipments does FDA require for removal?
For products under DWPE because they appear violative under section 801(a)(3) (adulteration or misbranding), RPM 9-8-15 says a minimum of five consecutive non-violative commercial shipments may be required, in addition to the actions taken to prevent recurrence, and that in some instances more than five may be needed. Other sections give specific numbers:
| Situation | Evidence the RPM describes | RPM section |
|---|---|---|
| Specific product from one manufacturer | Last five shipments documented in compliance | 9-8-16 |
| Specific product from a country or geographic area | Last twelve shipments non-violative, from a representative number of the area's firms | 9-8-16 |
| Multiple products from one manufacturer | Last twelve shipments non-violative, covering the range of products | 9-8-16 |
| Importer on DWPE for the first time, one product | Last five shipments of that product from a specific manufacturer in full compliance | 9-8-18 |
| Importer on DWPE for the first time, multiple products | Twelve most recent entries in full compliance | 9-8-18 |
| Importer on DWPE again | Ten most recent entries (one product) or twenty-four (multiple products) | 9-8-18 |
| Listed after an establishment inspection or GMP violations | Generally a reinspection confirming corrective actions, with Center concurrence | 9-8-19 |
| Shipper listed because the manufacturer was unknown | Six months without a violative entry, plus documentation of the steps taken | 9-8-15 |
| Grower listed for pesticide residues | At least five consecutive recent shipments without violation, plus documentation | 9-8-17 |
Some violations need documents rather than shipments. The RPM lists examples such as a proper registration or a scheduled process filing; for low-acid canned and acidified foods, see the NO PROCESS charge.
What counts as a clean shipment for removal?
- Shipments should be routine commercial entries over a reasonable time period that reflect normal shipping patterns.
- Splitting a shipment into several entries or lines does not increase the count; related entries from one lot count as one shipment.
- Shipments of fewer than 10 to 15 cartons that do not reflect normal industry practice may not be considered, unless the product is normally shipped in small quantities.
- If a violative entry is offered while FDA is reviewing the petition, the review may be discontinued until the problem is shown to be corrected.
FDA's FAQ gives an example: a firm that always shipped 100 pails every other week and then sends 5 pails a day during the petition period is not showing routine commercial entries.
How do you petition FDA for removal from an import alert?
- 01
Read the alert's Guidance section
Each import alert says what evidence it expects and where petitions go. FDA's removal page names ImportAlerts2@fda.hhs.gov, with exceptions (such as a division compliance officer) stated in the alert's Guidance section.
- 02
Find the root cause
Document how the violation occurred, for example through a root cause analysis. RPM 9-8-15 says FDA may require one before removal.
- 03
Correct and prevent
Describe the corrective actions taken and the preventive measures now in place, with supporting records.
- 04
Build the evidence
Gather the consecutive non-violative commercial shipments (entry numbers and private laboratory results where relevant), audit reports or other proof that fits the violation.
- 05
Send the petition
Email the complete package. FDA's FAQ says the reviewer assigned to your case is named in the acknowledgement letter, and status questions go to that reviewer.
- 06
Watch the alert
When FDA removes the firm or product, the removal is published on the import alert. FDA's FAQ says publication generally serves as the notification.
How does removal work for Import Alert 99-41 (FSVP)?
Import Alert 99-41 lists importers that appear not to comply with the FSVP regulation, not foreign suppliers. Its Guidance section says the importer should send removal information to the FDA compliance officer or office that issued the regulatory letter notifying it of the FSVP violations, that submissions must be in English, and that FDA may conduct a follow-up FSVP inspection.
The alert also says the foreign supplier is not responsible for demonstrating that the importer's violations are resolved, and that FDA offices should direct foreign suppliers who ask to contact the relevant importer.
What if a firm is listed by mistake?
FDA's FAQ covers two cases. If a firm believes it was incorrectly declared as the manufacturer, shipper or importer, it may file a Freedom of Information Act request to see how it was identified, and petition for removal with the evidence. If a firm no longer makes the listed product, it may petition, but FDA says a petition is not appropriate for products only temporarily out of production.
What should an importer do while a supplier is on an import alert?
Under FSVP, a supplier's listing is new information that calls for a prompt reevaluation under 21 CFR 1.505(c)(1). FDA's 2023 FSVP guidance (Question E.9) says you should determine whether you need to obtain the food from a different supplier, permanently or until the reevaluation is complete. Question H.5 adds that the supplier's actions to get off the alert might be appropriate corrective actions for your FSVP if they correct the underlying problem.
Frequently asked questions
- How long does it take to get removed from an FDA import alert?
- FDA's removal pages do not state a review time. The evidence itself takes time to build, because FDA's manual describes several consecutive non-violative commercial shipments made over a reasonable period that reflects normal shipping patterns.
- Who submits an import alert removal petition?
- The listed firm or a representative acting for it, as each alert's Guidance section describes. For Import Alert 99-41, the listed FSVP importer submits to the compliance officer named in its regulatory letter.
- Where do I send an FDA import alert removal petition?
- FDA's removal page says petitions go to ImportAlerts2@fda.hhs.gov, except where the alert's Guidance section directs them to a division compliance officer. Questions about DWPE and petitions go to Imports@fda.hhs.gov.
- Does FDA notify a firm when it is removed from an import alert?
- RPM 9-8-20 says the units that gave notice of the DWPE should notify the same parties of its removal, and FDA's FAQ says publication on the alert generally serves as the notification. The firm's entry disappears from the red list once removed.
- Can a firm be put back on an import alert after removal?
- Yes. RPM 9-8-15 says a firm that resumes shipping the same type of violative product after removal may need to present more than five consecutive non-violative shipments to be considered for removal again.
Sources
Every legal and FDA-process claim above is cited to a primary source. Access dates show when each page was read.
- 01FDA: Removal from DWPE Under Import AlertFDA · accessed
- 02FDA Regulatory Procedures Manual, Chapter 9, sections 9-8-15 to 9-8-20 (March 2024)FDA · accessed
- 03FDA: Industry FAQs for Import AlertsFDA · accessed
- 04FDA Import Alert 99-41FDA · accessed
- 05FDA Import Alert 16-129FDA · accessed
- 06FDA FSVP Guidance for Industry (January 2023), Questions E.9 and H.5FDA · accessed
Related
Put it into practice
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SupplierRadar is not affiliated with the U.S. Food and Drug Administration. Data comes from public FDA records and may contain errors. This is not legal advice; importers remain responsible for their supplier evaluations.