This is a plain-English draft pending legal review. It is not final and may change before launch.
Legal
Privacy Policy
SupplierRadar stores your email address, the suppliers you watch and your notes, uses Google Firebase, PayPal, Resend and Vercel to run the service, does not sell your data and shows no advertising; reading supplier pages and the free bulk check need no account.
01The short version
Reading any supplier page, the guides and the free bulk check needs no account and stores nothing about you. If you create an account we store your email address, the suppliers you watch and your notes. We do not sell your data, we do not show advertising, and the only companies that handle it for us are the ones listed below.
The supplier records themselves are public FDA data about businesses. They are not data about you.
02What we collect
| Information | Why we keep it | Processed by |
|---|---|---|
| Email address | To sign you in and to send the emails you asked for | Google Firebase (sign-in, database), Resend (email) |
| Plan, trial and billing status | To give you the right plan; we store the PayPal subscription reference and status, not card details | PayPal, Google Firebase |
| Suppliers you watch, your notes and import lists | To run the watchlist and send alerts | Google Firebase |
| Evaluation PDFs you generate | To rebuild the dated PDF for your FSVP file on request | Google Firebase |
| Emails we send you | A copy of each email is kept as an audit log | Google Firebase, Resend |
| Correction requests: email and message | To check the record and reply to you | Google Firebase |
| Bulk check lists | Used only to return the result; the list is not stored | Not stored |
| A hashed form of your IP address | Kept briefly to limit how often the correction form can be submitted | Google Firebase |
| Technical logs: IP address, browser, pages requested | Security, abuse prevention and fixing errors | Our hosting provider, Vercel |
We do not collect your name, phone number or payment card number. PayPal handles payment and tells us whether a subscription is active.
03How we use it
- To sign you in, with a one-time email link.
- To watch the suppliers you chose and email you when their FDA record changes, as a weekly summary or the day a change is found, depending on your plan and settings.
- To send the few service emails that go with an account: a welcome, a short guide, a plan reminder when you reach your supplier limit, and reminders for the three-year FSVP reevaluation of suppliers you watch.
- To bill paid plans through PayPal and to prevent abuse.
- To answer correction requests and questions.
06How long we keep it
We keep account data while your account exists. Technical logs are kept by our hosting provider for a limited time. Correction requests are kept so we can show how a record was reviewed. Specific retention periods will be stated here before launch.
Public FDA records, and our history of when a firm was added to or removed from an import alert, are part of the service and are not tied to you.
07Your choices
- Change how often we email you, or turn emails off, in your settings.
- Stop watching a supplier, or cancel a paid plan, from your dashboard and the billing page.
- Pro and Team plans can export the watchlist as CSV.
- Ask us to see, correct or delete the personal information we hold about you, or to close your account. Self-service account deletion is not available yet; for now, write to us as described in the last section.
Depending on where you live, such as California, you may have additional legal rights over your personal information. We will honor them.
08Businesses named in FDA records
Supplier pages repeat what FDA published about a business: its name, address, FEI and records. If you think a record is wrong, or it names you personally, request a correction. We check it against FDA's source and reply, usually within 48 hours.
09Security
Data is stored with Google Firebase and sent over encrypted connections. Sign-in uses one-time email links, sessions use a secure HTTP-only cookie, and billing details stay with PayPal. No system is perfectly secure, so we limit what we store.
10Children
SupplierRadar is for businesses. It is not meant for people under 16 and we do not knowingly collect their information.
11Changes and contact
If we change this policy in a way that matters, we will email account holders and update the date at the top of this page. For questions or requests about your information, reply to any email we send you, or use the corrections form and say it is a privacy request. The legal name and postal address of the company behind SupplierRadar will be added here before launch.
Open items for legal review
- Controller identity, postal address and a monitored privacy contact
- Retention periods for accounts, email logs, correction requests and server logs
- A self-service way to delete an account and its data, and the response time for requests
- State privacy law notices (California and others) and whether any sale or sharing language is needed
- Cookie and analytics wording if analytics or advertising are ever added
- Data processing terms with Google, PayPal, Resend and Vercel, and where data is stored
Built for the person who signs the FSVP file
Look before you order.
Check up to five suppliers against every FDA record in one paste, no account needed. Watch the ones you buy from and get the source the day a record changes.
SupplierRadar is not affiliated with the U.S. Food and Drug Administration. Data comes from public FDA records and may contain errors. This is not legal advice; importers remain responsible for their supplier evaluations.