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Dulces Naturales de Los Altos

FDA import alert and refusal historySan Juan de los Lagos, MexicoFEI 3011848040

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Example subjectDulces Naturales de Los Alto added to Import Alert 16-129 (red list)

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As of October 26, 2026, Dulces Naturales de Los Altos (San Juan de los Lagos, Mexico) is on the red list of FDA Import Alert 99-39 (Imported foods that appear to be misbranded) for cajeta milk caramel (14 kgs); dulce de leche (24 kgs), published by FDA on March 13, 2019, and has 14 FDA import refusals recorded since October 2016.

Data from FDA public records, last checked . Request a correction

Current status

Import alerts
IA 99-39 · red list
Last import refusal
Soft candy without nuts and fruit, n.e.c. (without chocolate) · LIST INGRE
Last warning letter
None found
Last inspection
None on record

Every FDA record for Dulces Naturales de Los Altos

15 records, newest first. Each line links to the FDA page it came from.

2026

  1. Import refusal
    Refused, 3 lines in one entry: Soft candy without nuts and fruit, n.e.c. (without chocolate)LIST INGREINCONSPICUEntry NB8-0221641-7Show 3 lines
    Source

2025

  1. Import refusal
    Refused, Soft candy without nuts and fruit, n.e.c. (without chocolate)LIST INGREINCONSPICUEntry NB8-0219732-8
    Source
  2. Import refusal
    Refused, 6 lines in one entry: Guava, jam, jelly, preserves, marmalade, butter or candied; Caramel candy bar, soft, without nuts and fruit (without chocolate) and 1 moreFSVP VIOEntry 83U-1411748-7Show 6 lines
    • Refused, Guava, jam, jelly, preserves, marmalade, butter or candiedFSVP VIOEntry 83U-1411748-7Source
    • Refused, Guava, jam, jelly, preserves, marmalade, butter or candiedFSVP VIOEntry 83U-1411748-7Source
    • Refused, Caramel candy bar, soft, without nuts and fruit (without chocolate)FSVP VIOEntry 83U-1411748-7Source
    • Refused, Caramel candy bar, soft, without nuts and fruit (without chocolate)FSVP VIOEntry 83U-1411748-7Source
    • Refused, Other fruit and fruit products, jam, jelly, preserves, marmalade, butter or candied, n.e.c.FSVP VIOEntry 83U-1411748-7Source
    • Refused, Caramel candy bar, soft, without nuts and fruit (without chocolate)FSVP VIOEntry 83U-1411748-7Source
    Source

2023

  1. Import refusal
    Refused, 4 lines in one entry: Soft candy without nuts and fruit, n.e.c. (without chocolate)LIST INGRENUTRIT LBLEntry H87-0280833-3Show 4 lines
    Source

2019

  1. Import alert listing
    Listed on Import Alert 99-39red listCajeta Milk caramel (14 kgs); Dulce de leche (24 kgs)
    Source

Refusal charges, in plain English

  • LIST INGRE8 refused lines

    Ingredients not listed

    The product is made from two or more ingredients and the label appeared not to list the common or usual name of each one (or, for a juice beverage, the percentage of juice).

  • FSVP VIO6 refused lines

    Importer not in compliance with FSVP

    The importer of record appeared not to be in compliance with the Foreign Supplier Verification Program requirements of section 805 of the FD&C Act. The charge concerns the importer's program, not a test result on the food.

  • INCONSPICU4 refused lines

    Required information not conspicuous

    Information required on the label appeared not to be placed prominently or conspicuously enough to be read and understood by an ordinary consumer.

  • NUTRIT LBL4 refused lines

    Nutrition information missing from label

    The label or labeling appeared not to carry the nutrition information that U.S. law requires for the food.

Questions about Dulces Naturales de Los Altos

Is Dulces Naturales de Los Altos on an FDA import alert?
Yes. As of October 26, 2026, Dulces Naturales de Los Altos is on the red list of FDA Import Alert 99-39, “Imported foods that appear to be misbranded”, for cajeta milk caramel (14 kgs); dulce de leche (24 kgs); FDA published the listing on March 13, 2019.
Has FDA refused shipments from Dulces Naturales de Los Altos?
Yes. FDA refused 14 shipment lines from Dulces Naturales de Los Altos between December 5, 2023 and September 8, 2026. The most recent, on September 8, 2026, was soft candy without nuts and fruit, n.e.c. (without chocolate), charged as LIST INGRE (ingredients not listed).
Why did FDA refuse Dulces Naturales de Los Altos's shipments?
The most frequent charges are LIST INGRE (ingredients not listed, 8 lines) and FSVP VIO (importer not in compliance with fsvp, 6 lines).
What is Dulces Naturales de Los Altos's FEI number?
Dulces Naturales de Los Altos's FDA Establishment Identifier (FEI) is 3011848040.
Can shipments from Dulces Naturales de Los Altos still enter the U.S.?
Shipments of cajeta milk caramel (14 kgs); dulce de leche (24 kgs) from Dulces Naturales de Los Altos can be detained without physical examination under Import Alert 99-39; FDA releases them only if evidence shows they do not have the listed violation. Importers must consider this listing in their FSVP evaluation (21 CFR 1.505).

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SupplierRadar is not affiliated with the U.S. Food and Drug Administration. Data comes from public FDA records and may contain errors. This is not legal advice; importers remain responsible for their supplier evaluations.